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Where can I file a complaint?
You can contact us through our customer service channels or submit your complaint or feedback via our online complaint form.
How can I exercise my rights regarding my data?
If the processing is based on the data subject’s consent and that consent was given through automated means, the data subject has the right to receive the personal data concerning him or her that he or she has provided to Fio-Blu in a structured, commonly used, and machine-readable format. Please referto theprivacy policy.
How do I know if my account is already a professional or employee account?
After creating your account on the website, you will receive a notification confirming your general account on Fio-Blu. Within 2 to 3 business days, you will receive another email notification confirming your account as a professional or contributor.
How long does it take to verify my Bluway professional or employee account?
Delivery within 2–3 business days.
What are the benefits of registering as a Bluway contributor?
We know that Casais employees work every day to promote more sustainable construction. That’s why being a Casais employee gives you access to Fio-Blu solutions with special discounts and promotions.
